• Crowd Sourcing

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    We live in a time when people are quick to call in an expert to solve our problems, but Landon Whitsett in his book The Open Source Church, asserts that statistically a group of normal people will outshine an expert every time.    Landon has lots of research to support this assertion in his book, so I won’t cover that ground, but if you accept this idea that a group of normal people has better wisdom than an expert, then I think it is wonderful good news for congregations.   It recognizes the power of the priesthood of all believers.  It affirms the gifts and resources God has given to each of us and to our congregations.  It invites us to use our gifts to share God’s gift of love with the world and to build up the body of Christ.

    The key, Landon suggests to making use of these gifts and tapping into the wisdom of the crowd is to have the following four elements in place.

    1. Diversity- Everyone brings something unique from their own experience.  The more varied the backgrounds of the people involved, the better wisdom you will garner.

    2. Independence of Thought - Everyone must be free to share the specific information they have.  The leader of the group needs to create space for everyone to share their ideas, thus preventing the first or loudest idea from being adopted.

    3. Decentralization - As the group is working, people in the group must be free to do what they need to do when they need to do it.  If you have a top-down, centrally controlled environment, you are not going to get the wisdom of the group.

    4. Aggregate - A facilitator, team or methodology needs to be in place to gather, analyze, share and use the information and wisdom that is generated.

    For me this looks like the volunteers in Micah’s Backpack redesigning the system for packing and distributing food.  As the ministry has continued to grow, volunteers have suggested one improvement after another to streamline and improve the way in which we pack food.  The way we pack today is entirely different than the way we packed when we started.  We didn’t call in a logistics expert to help us figure it out.  We trusted the wisdom and gifts of the people doing the ministry and created an environment where their suggestions could be heard and implemented.

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